QUESTIONS?

FAQs

Everything you need to know about Slideit — from getting started to security and credit.

Getting Started

Can I buy right after signing up?
Simply sign up, complete your KYC, and start splitting — it's that straightforward.
What do I need to complete KYC?
Just a few things:
  • Your personal information and address
  • Your Lebanese ID or Passport
  • A quick liveness check
  • Your bank account statement
What is Slideit?
Slideit is Lebanon's first Buy Now, Pay Later (BNPL) app. It lets you split your purchases into 3, 4, or 6 equal interest-free installments — starting from the day of purchase.
How do I sign up?
Download the Slideit app from the App Store or Google Play. Sign up with your phone number and email address only — quick and simple.
Is there a subscription fee?
There are no subscription fees for the app. Payment plans carry a small flat fee: 3% on a 3-payment plan or 4% on a 4-payment plan.
Who can use Slideit?
Slideit is available to: Lebanese who work in Lebanon, Diaspora who live and work outside Lebanon, and business owners who own a company in Lebanon and live in Lebanon.

Payments & Fees

Can I settle my plan early?
Yes. You can settle your remaining balance at any time with no penalties.
How does the payment schedule work?
Your purchase is split into equal interest-free payments starting from day zero. The first installment is paid at the time of purchase, with the remaining installments following at regular intervals.
Do you charge interest?
No. Slideit charges a small flat fee — 3% on a 3-payment plan or 4% on a 4-payment plan. No interest, ever.
Do you have late payment fees?
No. Slideit does not charge any late payment fees.
How do I make my installment payments?
You are automatically charged on your card. You can also access your wallet accounts with wallets in Lebanon and pay there.

Shopping & Partners

How do I buy in-store?
Tell the cashier you want to pay with Slideit. You'll receive a push notification on your phone — press it, confirm in the app, and you're done.
Where can I shop with Slideit?
You can use Slideit at any of our partner stores, online and offline. Check the full list of merchants in the Slideit app.
Can I use Slideit online?
Yes! Many of our partner merchants support Slideit for online purchases. Look for the Slideit option at checkout on supported websites.
Can I split the amount with other payment methods?
Yes! You can split the amount purchased by paying with Slideit and any other payment option available at the partner store.

Security & Credit

Is my credit limit revolving?
Yes. Once you complete your payments, your credit limit is restored and ready to use again.
Where can I see my available credit?
You can view your available credit at any time under the Account tab in the Slideit app.
Is my data safe with Slideit?
Absolutely. Slideit uses bank-level encryption and advanced security protocols to protect your personal and financial information. We never share your data with unauthorized third parties.
How is my spending limit determined?
Your spending limit is set by our proprietary AI credit model, which evaluates your profile during sign-up. As you use Slideit responsibly, your limit may increase over time.
Can I increase my spending limit?
Yes. Consistent, on-time payments and responsible usage help build your credit profile within Slideit. Over time, the AI model may automatically increase your limit.
What if I have more questions?
Reach out to us anytime via WhatsApp at +961 81 525 667 or email customers@slideitapp.com. Our support team is happy to help.

Still Have Questions?

Our support team is here to help — reach out anytime.

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